What do I do? This is a racket but they return your money if you ask for it. Big Fish was very cooperative when I called this number. If you are not satisfied, you can file a complaint on that BBB site. They make their money from the poor folks who don't bother to complain about the fact that they were tricked into a monthly charge for something they never wanted.
Thank you so much for posting this. I just discovered the charges while balancing my books and called the number, speaking with "James", who verbally said the charges would be refunded to my PayPal account and I received email to that effect. Little did I know as I was going through this process I smelled something fishy, no pun intended So I decided to do a quick google and it paid off.
Countless reviews of this shady website. But honestly though, the majority of you should have read the fine print and terms and services link. The info is all there that they will charge you monthly.
I personally would have went through with it if it weren't for the google search. Thanks y'all. Any questions or responses hit me up at buynsell22 at --hotmail-- dot com. Yes, I was duped as well. They owe me hundreds of pounds. What can we do to get together to get our money back? Thanks for this. Im glad I didnt use my mom's credit card after all- she woulda killed me! This happened to me too!!!
I've complained to them and also asked my bank to cancel the transaction. What a lame thing for the company to do. I lost 50 Euros because of that fraud. I was in a very bad psychological state last June , and all I waned was to play a stupid little game on my mobile phone to take my mind away. I'm very disapponted, not only for the money I lost, this is nothing, I could have spent any time 50 Euros on a bad game, or anything really.
But I feel that in a way they took advantage of me while I was in a very vulnerable moment. It's times like this that I feel hatred for people. Shame on me for not checking my paypal account more closely. I never check my paypal account! Big Fish games is a major illegal scam. Just went though everything today as well. For me I have been charged since So I am posting comments around the internet to tell people to stay away from Big Fish.
It's a complete SCAM. I just can't believe a company would be so distrustful. It's sickening. I wish I'd checked them out before using their service.
Would you all believe that bbb. What scares me is that if you perform a google search for "Big Fish Games billing" you can see the sheer scale of their scam. Unbelievable they should be thrown in prison.
I emailed Big Fish Games to complain and have yet to receive a satisfactory answer. I talk to my credit card company who can't do anything about it except to tell me to cancel my subscription! All of you are idiots and obviously can't read. It is NOT a scam and just proves that all of you don't know how to read everything on the screen. Damn thieves. The Anonymous above who called all those people idiots is being a little harsh. Big Fish presents itself as a normal games sales company, and that is deceptive marketing because their real business is running an online members club.
The games are just the 'lure' they use, pardon the pun. I wouldn't be surprised if the above commentator works for the company though, because he seems to think the same way they probably do: "it's the customers fault for expecting all companies to do business a certain way.
That may be legal but its still unethical. Anyway, I just wanted to say that my issue with BF isn't their monthly payments, which I noticed right off the bat; it's that they force you to download an incredibly large app before you can start downloading the stupid game, which more than doubled the amount of time it took to start playing. The savings on the game itself weren't that amazing that I was happy to spend two days installing a game that should have taken two hours max - thanks to the fact that I have an internet connection and bandwidth limitations, like 99 percent of the European population.
Why do so many American companies assume we all have top of the line broadband, like they presumably do? They don't and that makes this service particularly poor in my eyes.
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